Service Disclaimer

Important information about NeuronIgniteon bug tracking and reporting services

Service Limitations and Scope

NeuronIgniteon provides bug tracking and reporting software solutions designed to help development teams identify and manage software issues. Our services are provided "as is" and we make no warranties regarding the completeness, accuracy, or effectiveness of bug detection.

While our tools are designed to identify potential software issues, they cannot guarantee detection of all bugs or prevent all software problems. The effectiveness of our bug tracking system depends on proper implementation, user configuration, and the specific characteristics of your software environment.

Users remain responsible for thorough testing, quality assurance processes, and final software validation. Our tools should complement, not replace, comprehensive testing procedures.

Technical Performance and Accuracy

Bug tracking results may vary based on system complexity, coding practices, and environmental factors. We cannot guarantee that our software will detect every potential issue or that all reported issues represent actual problems requiring correction.

  • False positives may occur where non-critical items are flagged as significant issues
  • System performance may be affected by large codebases or complex integrations
  • Accuracy depends on proper configuration and regular system updates
  • Some bug types may not be detectable through automated tracking methods

We recommend using our tools as part of a broader quality assurance strategy rather than as standalone solutions.

Liability Limitations

NeuronIgniteon shall not be held liable for software failures, data loss, security breaches, or business interruptions that may occur despite using our bug tracking services. This includes but is not limited to:

Direct damages resulting from undetected bugs, system downtime, or incorrect bug reports. We are not responsible for decisions made based on our tracking data or for the consequences of bugs that remain undetected.

Our maximum liability for any claims related to our services shall not exceed the amount paid for our services in the twelve months preceding the claim. This limitation applies regardless of the legal theory under which the claim is brought.

Professional Advice and Decision Making

Our bug tracking tools provide data and insights, but they do not constitute professional software development advice. Users should rely on qualified development professionals when making critical decisions about software architecture, security measures, or release readiness.

Bug reports generated by our system should be reviewed by experienced developers who can assess the significance and priority of identified issues within the context of specific project requirements.

We recommend consulting with software engineering professionals for complex projects or when dealing with critical system components where bugs could have significant consequences.

Data Accuracy and Reporting

While we strive to provide accurate bug tracking and reporting, the information generated by our systems should be verified independently. Report data reflects conditions at the time of analysis and may not account for recent code changes or environmental modifications.

Users are responsible for maintaining current backups and ensuring that critical systems have appropriate redundancy and error handling independent of our tracking tools.

Historical bug data and trend analysis are provided for informational purposes and should not be considered predictive of future system behavior or reliability.

Service Availability and Updates

We aim to maintain high service availability but cannot guarantee uninterrupted access to our bug tracking platform. Scheduled maintenance, system updates, and unforeseen technical issues may temporarily affect service availability.

Software updates and feature modifications may change how bugs are detected or reported. We will provide reasonable notice of significant changes that may affect existing tracking configurations.

Legacy system support may be discontinued with appropriate advance notice. Users are encouraged to keep their integrations current to ensure optimal performance and continued compatibility.

Important Notice

This disclaimer is subject to change without prior notice. Continued use of NeuronIgniteon services constitutes acceptance of current terms and limitations. For specific questions about service limitations or technical capabilities, please contact our support team.

Contact Information

304, Taiwan, Hsinchu County, Xinfeng Township, Xinxing Rd, 167之2號5樓

Phone: +886223894550

Email: help@neuronigniteon

Effective Date: January 15, 2025 | Last Updated: January 15, 2025