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Data Usage & Tracking Policy

Last Updated: March 2025

At NeuronIgniteon, we use various tracking technologies to enhance your experience with our bug tracking and reporting platform. This policy explains how these technologies work, what data we collect, and how you can control your preferences.

How Tracking Works on Our Platform

When you visit neuron-igniteon.com, we collect information through several methods to improve our bug tracking services and understand how users interact with our platform. This data helps us identify issues, optimize performance, and deliver personalized experiences.

We use both first-party and third-party tracking technologies. First-party data comes directly from your interactions with our site, while third-party tools help us analyze usage patterns and provide additional functionality.

Your data is processed according to Taiwan's Personal Data Protection Act and international privacy standards. We maintain strict security protocols to protect all information collected through our tracking systems.

E

Essential Tracking

Required for basic platform functionality including user authentication, session management, and core bug reporting features.

These cannot be disabled as they're necessary for NeuronIgniteon to operate properly and securely.

F

Functional Tracking

Remembers your preferences, settings, and customizations within the bug tracking interface.

Includes dashboard layouts, notification preferences, and project filters you've configured.

A

Analytics Tracking

Helps us understand how users navigate our platform and which features are most valuable for bug tracking workflows.

We analyze page views, feature usage, and user journeys to improve our services.

M

Marketing Tracking

Enables us to show relevant content and measure the effectiveness of our communications.

Used for remarketing and to understand which channels bring users to our platform.

How Tracking Enhances Your Experience

1

Personalized Dashboard

We remember your dashboard configuration, favorite projects, and preferred bug report views so you don't have to reconfigure them each visit.

2

Performance Optimization

Analytics data helps us identify slow-loading pages or features that cause issues, allowing us to optimize the platform for better performance.

3

Feature Development

Understanding which bug tracking features are used most helps us prioritize development and create tools that actually solve your problems.

4

Security Monitoring

Tracking helps us detect unusual activity patterns that might indicate security threats or unauthorized access attempts.

Managing Your Tracking Preferences

You have several options for controlling how we track your activity. Most browsers allow you to manage these settings directly, and we respect your choices.

Chrome

Settings → Privacy and Security → Cookies and other site data

Firefox

Settings → Privacy & Security → Enhanced Tracking Protection

Safari

Preferences → Privacy → Manage Website Data

Edge

Settings → Cookies and site permissions → Manage cookies

Data Retention Periods

Different types of tracking data are retained for varying periods based on their purpose and legal requirements. Here's how long we keep different categories of information:

Session Only
Temporary tracking data
30 Days
Basic analytics
12 Months
User preferences
24 Months
Performance data

Questions About Our Tracking Practices?

If you have concerns about how we use tracking technologies or want to request specific information about your data, our team is here to help. We're committed to transparency and will explain our practices in detail.

help@neuronigniteon
NeuronIgniteon Logo NeuronIgniteon
304, Taiwan, Hsinchu County
Xinfeng Township, Xinxing Rd
167之2號5樓
Phone: +886-2-2389-4550
Email: help@neuronigniteon

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Professional bug tracking and reporting solutions for development teams worldwide
Comprehensive testing analysis and detailed issue documentation services

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We collect browsing data to enhance your experience and provide personalized content. These tracking technologies help us understand user preferences and improve our services.

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